Safero Privacy Policy
Last updated 10 October 2026. Applies to the Safero Android app and safero.codexaicorp.com.
Safero is a personal-safety app: you hold an SOS button, and the people you chose are alerted with your live location. This page says what that takes, who can see it, and how to get rid of it. Questions: mohammed.rayyan@codexaicorp.com.
What we collect, and why
| Data | When | Used for |
|---|---|---|
| Name, email, phone number, password (stored hashed) | When you sign up | Your account, and naming you in alerts |
| Date of birth, gender, blood group, allergies, conditions, medications | Only if you enter them | Shown to people helping you during an SOS |
| Emergency contacts: name, phone, email, relation | When you add them | Alerting them when you raise an SOS |
| Precise location and battery level | While an SOS is running, including with the phone locked | Your live track for the people alerted, and whether your phone is about to switch off |
| Check-ins: the end time, your note, and your location when you start one (refreshed while the app is open) | Only when you start a check-in timer | Alerting your emergency contacts if you do not end it in time, even if your phone is off |
| Location of saved safe zones | When you save one | Telling you when you arrive or leave. Checking happens on your phone; crossings are not uploaded |
| Background location ("Allow all the time") | Only if you allow it | Starting your live track when an alarm is raised by shaking the phone in a pocket, and checking safe zones with the screen off |
| Audio recordings | Automatically during an SOS, after a 3-second on-screen notice, and when you use Voice Recorder (attached to your most recent alarm) | Evidence, uploaded as it records so it cannot be taken back by whoever takes the phone |
| Photos | Only when you use Take Photo | Evidence, attached to your most recent alarm |
| Motion sensor | Only if you turn on Shake to Alert | Detecting a hard shake. Read on the phone, never uploaded |
| Device push token | When you allow notifications | Sending you alerts |
| Delivery records | Each time an alert is sent | Showing you who was reached, and by which channel |
| Responder position | Only if you register as a volunteer responder and go on duty | Finding responders near an emergency |
We do not sell your data, show ads, or use it to profile you.
Who can see it
- Your emergency contacts: only when you raise an SOS. Each gets a private link to your live location and profile. The link stops working after 24 hours.
- People you invite as family: your alarms that started after they accepted, while they are running, and whether your alarm would reach anyone. You can remove them at any time.
- Verified volunteer responders: at first only that someone nearby needs help and roughly how far away. They see your location only after they say they are coming.
- Safero administrators: account and incident records, to verify responders and handle abuse.
Services that process it for us
- Supabase: database, file storage and sign-in. Data is stored in Tokyo, Japan.
- Resend: sends alert emails to your contacts.
- Google Firebase Cloud Messaging: delivers push notifications.
- Google Maps and OpenStreetMap: turn coordinates into a street address, and draw maps.
- Vercel: hosts this website.
How long it is kept
Everything is kept until you delete it or delete your account, with one exception: recordings and photos cannot be deleted for 90 days after they are captured, by anyone. That stops someone who takes your phone from destroying evidence. After 90 days, recordings from deleted accounts are removed automatically.
Deleting your account
In the app: Settings → Account → Delete account, then confirm with your password.
On the web: sign in at app.safero.codexaicorp.com, then go to Account → Delete account.
This erases your profile, medical details, contacts, alarms and their location tracks, check-ins, safe zones, family links, responder record and device tokens straight away. Recordings follow the 90-day rule above. If you cannot sign in, email mohammed.rayyan@codexaicorp.com from the address on the account and we will delete it.
Your other choices
- Download a copy of your data: Settings → Data Backup.
- Correct your details: Profile and Account.
- Location, microphone, notifications and motion can each be switched off in your phone's settings. The SOS still sends an alert without them, only with less in it.
Children
Safero is not directed at children under 13. A parent or guardian who wants to watch over a child uses the family invitation, which the account holder has to send and can withdraw.
Changes
If this policy changes, the date at the top changes with it, and anything that widens what is collected or who sees it will be shown in the app before it takes effect.